The goal isn’t just to increase turns—it’s to find the optimal balance. A ratio that’s too high might signal stockouts and lost sales, while one that’s too low may indicate overstocking and higher shrink.

Today, we have a wealth of information at our fingertips to help understand both product and customer behavior. Identifying the most relevant data and uncovering the insights it provides is key.

In my experience, the most effective leaders are those who recognize that there’s always room for improvement and greater efficiency. Ironically, the leaders who dismiss this idea are often the ones who need the most help.